1. Contact - create a new
2. Contact - change contact information
3. Contact - new contact from same company
4. Contact - delete a contact
5. Contact - different views
6. Contact - create a new contact group
7. Contact - send email to a contact group
8. Contact - create a new meeting with group
9. Contact - change group data
10. Contact - delete a contact group
11. Contact - right click email to add a contact
12. Contact - send email to a contact
13. Contact - print Phone List
14. Contact - forward contact information
15. Contact - forward your contact information
16. Contact - send an email with your business card

Unit 2 - Tasks

1. Tasks - explained
2. Tasks - create task
3. Tasks - different views
4. Tasks - create task with due date
5. Tasks - create task with priority
6. Tasks - create task with due date and priority
7. Tasks - mark task as complete
8. Tasks - view completed tasks
9. Tasks - un check completed task
10. Tasks - remove task from list
11. Tasks - change / modify a task
12. Tasks - change the priority
13. Tasks - forward a task as an email
14. Tasks - assign a task to someone
15. Tasks - send task / progress report
16. Tasks - update an assigned task
17. Tasks - how to view tasks

Unit 3 - Email Options

1. Email high priority
2. Email low priority
3. Voting buttons
4. Vote how to vote
5. Track voting response
6. Send replies to other person
7. Email delay delivery
8. Email expiration date
9. Read receipt
10. Delivery receipt
11. Email template - create, save and use
12. Email no sent items
13. Personal email
14. Private email
15. Confidential email
16. How they look
17. BCC email
18. Spell check
19. Auto spell correct
20. Mark an email as read
21. Email notification
22. Auto save new emails
23. Email change font
24. Email change size
25. Read receipt
26. Delivery receipt
27. Out of Office Turn On - Vacation
28. Out of Office Turn Off - Vacation

Unit 4 - Signatures

1. Signature create a
2. Reply signature
3. Signature #2
4. Signature change it
5. Signature delete it
6. Signature rename it
7. Signature (no signature)
8. Signature change color
9. Signature insert business card
10. Signature remove business card
11. Insert business card
12. Remove business card
13. Business card create one
14. Business card modify it
15. Signature #3
16. Insert your picture
17. Remove your picture
18. Signature insert hyperlink

Unit 5 - New Features

1. To Do Bar
2. The Ribbon
3. Navigation Pane
4. Reading Pane
5. Microsoft Help
6. Hide the ribbon
7. File menu
8. Shortcut keys
9. Conversations
10. Rule - move email to a folder
11. Rule - how to color an email from someone
12. Rule - how to create a rule
13. Category - categories - how to use them