Franchise owners rarely lose money because they chose the wrong candidate.
They lose money because performance quietly breaks down weeks after placement — during real work, under real pressure, in front of real clients.
The client does not think:
“They forgot Excel.”
The client thinks:
“This agency sent us someone who can’t do the job.”
This is not a skills problem.
It is a recall problem under pressure.
More training does not prevent the real loss — the moment performance is measured under pressure.
What stops the loss is a purpose-built, at-the-desk, after training support system — so the administrative professional gets the exact answer in seconds, while the client is watching.
Nothing went wrong on the day of placement. The loss was locked in the moment recall was assumed instead of supported.
This "after training support system" was not developed from theories, surveys, or generic classroom assumptions.
It was developed and created solely by Tim Owens, over more than two decades of observing administrative professionals perform real work under real pressure — at the desk, while clients are waiting — inside organizations where success matters.
This approach has been trusted by organizations including:
Across every environment, the pattern is consistent: success is not defined by training received — it is defined by answers delivered when performance matters.
If you place administrative professionals and want to stop post-placement revenue loss before it shows up as cancellations, refunds, or reputation damage, let’s talk.
I’ll show you exactly:
This begins with a 15–20 minute online demonstration — not a sales pitch.
If this problem sounds familiar, it’s because you’ve already paid for it.