The "Secret" Reason Why Your Admin Placements Fail
1. The Scenario
You place a "perfect" admin candidate.
2. Your Perfect Candidate Fails
Two months into a 12-month contract:
- The client requests a replacement administrator.
- The client unexpectedly cancels the contract.
- The client requests refunded hours.
- Your recruiter scrambles to find another qualified administrator.
- Your "perfect" administrative placement quits or simply disappears.
- Your company's reputation suffers with an important client.
3. You Ask Yourself...
- "Why did the employee quit?"
- "Why did they ghost us?"
- "Why did the client request a replacement?"
- "What happened to our strongest candidate?"
- "Why did our best client suddenly cancel the contract?"
4. Incorrect Assumptions or Conclusions
Most agencies think the admin failed due to:
- Lazy
- Found an easier job
- Found a job with more pay
- Life happens
- "This Generation (fill in the blank) hates to work".
5. The evidence doesn't support those conclusions. The candidate appeared to be an ideal placement.
- They interviewed confidently
- Presented an excellent resume
- Provided outstanding work references
- Demonstrated strong Microsoft Word and Excel skills during the hiring process.
- The candidate appeared to be an ideal placement
6. So what happened? Why Did They Fail?
Eight (Silent) Reasons "Perfect" Admins Underperform and Quit:
- Unexpected Microsoft Excel requests.
A manager suddenly asks for a PivotTable, VLOOKUP, XLOOKUP, complex formula, chart, or spreadsheet analysis that the administrator hasn't performed in months.
- Complex Microsoft Word assignments.
The client needs a Table of Contents, section breaks, mail merge, document formatting, templates, or other advanced Word features that the administrator cannot immediately recall.
- Constant interruptions.
Phone calls, emails, instant messages, visitors, and coworkers continually interrupt the administrator while they are trying to complete important work.
- Fear of asking for help.
The administrator worries that asking too many questions will make them appear unqualified or jeopardize their assignment.
- Multiple urgent priorities.
Several managers assign "high priority" work simultaneously, creating stress and uncertainty about what should be completed first.
- Pressure to appear confident.
Instead of admitting they don't remember a Microsoft Office procedure, the administrator searches the internet, guesses, or delays the task while trying to avoid embarrassment.
- Declining confidence.
Each forgotten task increases anxiety, making it even more difficult to remember skills learned during training and reducing overall job confidence.
- Performance concerns escalate.
As deadlines are missed, work slows, and client confidence decreases, the administrator may feel overwhelmed enough to resign, stop communicating, or leave the assignment unexpectedly.
Your admin placement feels overwhelmed and quits (ghosts)....or the client requests a new placement.
7. What is the solution? Here is how you, the employer, can help:
When employees forget how to complete a task in Microsoft Word, or Excel, productivity stops while they
- search Google
- watch YouTube videos
- ask coworkers
- call the help desk
- or attempt to solve the problem through trial and error.
8. They Need An Online Quick Reference When They Cannot Remember
TrainingIsAWasteOfTime.com provides administrative professionals with immediate access to the Microsoft Office knowledge they have already learned. Instead of searching multiple websites or waiting for assistance, employees simply search our library and watch a concise 30- to 120-second video that refreshes the exact task they need to complete.
Whether they need to create a VLOOKUP or XLOOKUP, build a PivotTable, format a complex Word document, create formulas, or complete another common client request, employees can locate the exact solution in seconds from their desktop, laptop, tablet, or smartphone and immediately return to productive work.
The result is faster problem resolution, greater employee confidence, fewer interruptions, improved client satisfaction, stronger recruiter performance, and increased productivity throughout the organization.
No more cancelled admin contracts.
No more damaged business reputation.
No more refunded hours.
Fewer administrative employees quitting or ghosting.
9. Sample the Solution: Click videos below.
Sample #14
You want to
Highlight Duplicates in Red
...but you can't recall
how from your training.
Click To View Admin Help
Sample #15
You want to
Move Duplicates to the Top
...but you can't recall
how from your training.
Click To View Admin Help